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Sandra K Over

As a dedicated business professional, clear and effective communication is key
So, when Michael noticed meetings were becoming harder to follow, especially in groups with women’s voices, it troubled him.
“My biggest concern was becoming less efficient in my role,” Michael explains.
Avoiding the Pitfalls of Big-Box Retail
Determined to seek answers, Michael explored several options, including big retailers, but was ultimately left discouraged.
“I shopped at the big-box stores but found the personnel there poorly trained and unfamiliar with the technology,” he says. “I also met with another company, but they seemed more interested in the sale than the patient.”
The Difference Attentive Care Can Make
Discouraged but not ready to give up, Michael came to Hearing Care by Hough. For the first time, he felt heard.
“My first impressions were shaped by their clean and modern facility, the professional and attentive staff, and their flexibility with appointment scheduling,” Michael recalls.
The Audiologist as a “Gifted” Educator
Michael found what he had been looking for in audiologist Jeff Mashburn: a professional who listened to him, comprehensive testing, personalized recommendations, and education tailored to his lifestyle and communication needs.
“He is extremely knowledgeable, very thorough during testing, and a gifted educator on using and caring for my hearing aids.”
The Life-Changing Power of Modern Technology
Today, Michael describes his Phonak hearing aids as “life changing.” The results exceeded his expectations, but more importantly, he regained the confidence he feared he was losing.
“I would tell anyone to shop around,” Michael says, “but don’t buy from anyone until you’ve talked to the staff here.”
Take Control of Your Hearing Health
You have options, but you deserve a standard of care that prioritizes your well-being above all else. At Hearing Care by Hough, patients receive expert audiologic care, advanced technology tailored to their needs, and long-term support from professionals who prioritize people over sales.
Frequently Asked Questions
What makes expert hearing care different from buying hearing aids at a retail store?
At Hearing Care by Hough, we provide comprehensive evaluations, personalized fittings, and ongoing support from medically trained professionals. Unlike many retail environments, expert hearing care focuses on long-term results, patient education, and customized treatment.
How can I be sure the technology will fit my lifestyle and needs?
In our assessments and recommendations, we consider your profession, communication environments, hobbies, and personal preferences, so your hearing aids can be customized specifically for you. Modern hearing technology can easily adapt and fit seamlessly into your daily routine in real time.
What if I’m not ready for hearing aids?
That’s completely normal. Your first appointment is simply an opportunity to learn about your hearing health and explore options without pressure or obligation. Many patients find that taking the first step brings clarity, confidence, and peace of mind.

